Refund policy

Return & Refund Policy

We want you to love your purchase from The Weekend Market. If you are not completely satisfied, you may request a return within 30 days of receiving your order.

To be eligible for a return, the item must be unused, unburned, and in its original condition and packaging. Proof of purchase is required.

To request a return, email allisha.at.theweekendmarket@gmail.com with your order number and reason for the return. If your return is approved, we will provide instructions for sending it back. Returns sent without prior approval will not be accepted.

Customers are responsible for return-shipping costs unless the item arrived damaged, defective, or incorrect. Original shipping charges are nonrefundable.

Damaged or Incorrect Orders

Please inspect your order when it arrives. If an item is damaged, defective, or incorrect, contact us as soon as possible at allisha.at.theweekendmarket@gmail.com. Please include your order number and photos of the item and packaging so we can make it right.

Non-Returnable Items

We cannot accept returns on:

  • Used or burned candles
  • Used or opened wax melts or room sprays
  • Custom or personalized products
  • Sale or clearance items
  • Gift cards

Exchanges

We do not offer direct exchanges. The easiest option is to return the eligible item and place a new order once the return has been approved.

Refunds

Once we receive and inspect your return, we will notify you whether the refund has been approved. Approved refunds will be issued to the original payment method within 10 business days. Your bank or credit-card company may need additional time to post the refund.

If more than 15 business days have passed since your refund was approved, please contact us at allisha.at.theweekendmarket@gmail.com.